| Technical Project Management |
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Data Migration Project
As part of a recent service improvement programme to reduce carbon footprint, electricity consumption and datacentre space, our consultant acted as a Technical Wintel Project Lead to migrate terabytes of data onto new EMC storage arrays within two Storage Area Networks. |
| Our lead consultant: |
- Was involved in all aspects of delivery, from starting up to closing the project
- Wrote the Terms of Reference (ToR) to determine the overall objectives and scope
- Initiated the discovery to interrogate and record the hardware and software configurations
- Engaged other areas of the Group Technology department and the business
- Performed the data migrations on fifteen key banking systems whilst minimising risk to the service
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Anti Virus Replacement Project
As part of company wide Anti Virus upgrade project (200,000 networked devices), our consultant again acted as a Technical Wintel Project Lead to remove an old Anti Virus product and upgrade to a new Anti Virus Product on 1,800 key business critical application servers. The purpose of this project was to increase network and system security and reduce Anti Virus support costs. |
| Our lead consultant: |
- Planned deployment to 1,800 critical application servers located nationwide
- Scheduled rollouts outside of SLA’s to ensure service availability was maintained
- Deployed to high critical business servers whilst minimising and mitigating risk
- Continually managed risks and issues and escalated where necessary
- Successfully deployed to key measured services whilst assessing impact and cost
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| Other projects include desktop and server rollouts, homeworker installs, data centre migrations, operating system upgrades, desktop and server refresh, NT – XP standardisation, server commissioning / decommissioning, comms room and data centre service improvements, voice and data network LAN installations. |
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| 3rd Level WINTEL consultancy Break Fix Support |
| To keep the show on the road and help maintain 99.9% service availability to both internal and external clients, our consultant managed corrective and preventative fixes whilst assisting in high level system recoveries in the event of a service outage. |
| Our consultant: |
- Acted as a platform owner, making decisions on support issues and system monitoring
- Wrote change records and implementation plans to anticipate failures or repair faults
- Managed change in a controlled fashion whilst assessing SLA 's and minimising impact
- Built and rebuilt server hardware including mirrored pairs and RAID 5 etc
- Built and rebuilt WINTEL operating systems (All Microsoft Technologies)
- Built Infrastructure (DHCP, DNS, WINS and Active Directory including GPO's and OU's)
- Performed due diligence on new or ‘take on' brands to ensure service was fit for production
- Planned and scheduled security patching and deployment of Microsoft hotfixes
- Reduced single point of failures by looking at redundancy, resiliency and disaster recovery
- Managed certain aspect of capacity planning to ensure business continuity
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